Why the charger of the electric stairs climbing trucks cannot charge ?

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• Is there a charger with the Electric stair trucks?

  Yes,our machine comes with a charger, please feel free to buy .

• Why my batter of the electric stairs climbing trucks can not be recharged?

  Please do the following troubleshooting methods: 1) Turn the key to turn on the machine 2) See if the battery light is on 3) Press the button to check the battery level. And if it still doesn't work , please kindly take a short video to us at ...

• What are the accessories of stair climbing machine?

  Package Include: 1* Electric Stair Climbing Dolly 1* Batteries Included 1* Charger 1* Accessories Bag 1* Safe Belt 2* Key 1* User Manual

• How to replace the track or other accessories of my electric stairs climbing hand truck?

  Please kindly contact our customer support at service@tosupport.com about this problem. Thanks

• What are the step height requirements for using a Electric Stair Climbing Hand Trucks?

  It could be used on the stair with a slope angle less than 35 degrees.