Why does my machine stop working?

Why does my machine stop working?

To confirm the issue in detail, could you please kindly help us confirm the following information?
1. Can the machine be turned on? Is the power light on?
2. Does the chain rotate?
3. Does the fan work?
4. Or is it that the heating tube is not working?
Wondering if you can take a short vide for us at services@callsupport.com to analysis in detail if convenient?
Once the above information is provided, we will move forward to your case as soon as possible.
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