What are the accessories of stair climbing machine?

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• Why can't my stair climbing machine be used after it is fully charged?

  Please do the following troubleshooting methods: 1) Turn the key to turn on the machine 2) See if the battery light is on Open the box of the circuit board below, turn on the power to see if the power light on the circuit board is on. If it is not ...

• What are the step height requirements for using a Electric Stair Climbing Hand Trucks?

  It could be used on the stair with a slope angle less than 35 degrees.

• Can I use the stair climbing machine if there is carpet?

  Yes,when using it on stairs with carpet, please make sure that the carpet is fixed on the stairs.

• Does the Stair climbing machine can carry the water heater and bathtub (Weight Limit)?

  Yes you can, it is what it is made for go up and down the stairs with heavy goods/furniture.The load weight of the dolly is not more than 441lbs.

• How to replace the track or other accessories of my electric stairs climbing hand truck?

  Please kindly contact our customer support at service@tosupport.com about this problem. Thanks