The ambient temperature is lower than the set temperature, and the temperature inside the cabinet is lower than the ambient temperature

The ambient temperature is lower than the set temperature, and the temperature inside the cabinet is lower than the ambient temperature

1. Please don't worry, this is not a malfunction. The electric humidor you purchased has a cooling range of 54-73°F (approximately 12-22°C) (see the advertising description for the specific range). This product does not have a heating function.
1.1. For example, if the ambient temperature currently displayed is 68°F, it has no heating function and cannot increase to 70°F or decrease to 53°F.
1.2. It can reach 70 degrees Fahrenheit only when the ambient temperature is higher than 70 degrees Fahrenheit, such as when the ambient temperature is 75 degrees Fahrenheit.
1.3. The humidor uses semiconductor technology, so the fan usually starts working when the ambient temperature is 2-3°C different from the set temperature or the set temperature and the temperature inside the humidor.
2. The ambient temperature is now 68 degrees Fahrenheit and the temperature you set on your humidor is higher than that. Therefore, the fan will not work in this case.
3. Our product only has cooling function. Therefore, if we want to control the temperature to a stable temperature within the adjustable range, the ambient temperature must meet certain requirements.
4. The current ambient temperature is suitable for storing cigars. In this case, please try the following suggestions.
4.1. In this case, you can unplug the cigar humidor.
4.2. Please put the cigar humidor in another place in the room with a higher temperature.
4.3. If there is heating, you may be able to control the ambient temperature to an appropriate temperature to use the product.