Tank A is not working but augerturning, the indicator light on A is off, and there is no ice.

Tank A is not working but augerturning, the indicator light on A is off, and there is no ice.

1. Please do factory reset as video and check when do factory reset ,when A light is ON what number display at screen ,the number should near 250.
2.Please setting the hardness level for A tank to number 04.
If it still doesn’t work, could you please kindly send a short video to us at Service@callsupport.com to check
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